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Touch ‘n Go Cross-Border for Subscriptions

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Benefits

• Enter the Malaysian market instantly without a local entity or bank account
• Accept payments in MYR while settling in your own currency
• Tap into one of Malaysia’s most widely used wallets with high customer trust
• Increase conversion with a familiar local payment method at checkout
• Reduce cross-border friction and failed payments compared to cards

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Payment details

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Merchant onboarding

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Small improvements

• Customise Name and Email Labels in Order Forms — You can now customise the display labels for the built-in Name and Email fields in Order Form Customisation. These fields remain mandatory, but you can rename them (e.g. “Full Name”, “Work Email”) to better match your business needs.
• Footer Logo Visibility — You can now show or hide your company logo in the online store footer, giving you more control over storefront branding.

• Webhook for Failed Payments — The charge.failed webhook now includes the failure reason and decline code when a payment fails (e.g. insufficient funds, card declined), so you can better inform customers and recover failed payments faster. Enable it under Developers > Webhook Endpoints > charge.failed.

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Learn more

• Touch ‘n Go payment method
• Recurring billing
• Order form customisation
• Webhooks