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Admin Fees for Point of Sale

October 21, 2026 · In-Person Payments Admin Fees for Point of Sale Admin Fees (Pass-the-Fees) now work for HitPay Point of Sale. Merchants can add a percentage fee to in-person payments based on the payment method the customer uses, with the same settings they already use for online checkout.

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How it works

  • Set a fee percentage for each payment method you want to pass fees on for
  • Choose Point of Sale as a sales channel, alongside channels such as Payment Links, Invoices, and the Online Store
  • The fee is added to the final amount the customer pays
  • HitPay transaction fees are calculated on the final amount, after the admin fee is added

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Set it up

  1. Go to Settings > Checkout Customization.
  2. Open the Pass-the-Fees settings.
  3. Select the payment methods and enter the fee percentage.
  4. Select Point of Sale as a sales channel.
  5. Enter the text you want customers to see, then click Save.

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Restrictions

  • Admin fees can’t be applied to PayNow payments, in line with the Association of Banks in Singapore (ABS) guidelines.
  • Admin fees aren’t available for businesses in the Philippines.
To add a manual surcharge from the HitPay app at checkout instead, use POS surcharges.

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Learn more

Last modified on October 21, 2026