Admin Fees
Overview
Dynamically update the checkout pricing by adding administrative fees to the final amount based on the selected payment method.
With HitPay’s Pass-the-Fees feature, you can now include a surcharge fee in the form of a fixed percentage (%). This feature can be customized for specific payment methods and HitPay sales channels (such as Shopify, WooCommerce, Payment Links, etc.).
Activate Pass-the-Fees
- Navigate to Settings > Checkout Customization.
- Configure the Pass-the-Fees settings.
- Choose which payment methods you want to apply the payment processing fees to be passed on to the customer.
- Enter the surcharge percentage and select the HitPay sales channel for which you want the Pass-the-Fee function to be applicable.
- Specify the sales channels where you want to apply the Pass-the-Fee feature.
- Enter the text you wish to display to the customer.
- Click “Save.”
Sample HitPay Checkout Page with Pass-the-Fees Enabled
Note on Fees
Example:
- A product is $100
- You’ve set a 5% fees
- The final amount on the payment page will reflect $105
- HitPay transaction fees are then applied on 100) Hence, do set the % accordingly.
FAQs
Can I pass the exact fees that HitPay charges to the user?
Can I pass the exact fees that HitPay charges to the user?
No, it is not possible to pass the exact fees that HitPay charges because the fees depend on various factors that are hard to predict before the payment. It is recommended that you set an approximate fee based on your average order value. You can use the example widget to view the approximate values.