The User Management feature in HitPay allows you to efficiently control access and permissions for your team members within your HitPay account. This provides you with the tools to seamlessly invite new users, designate their roles, and customize their interactions with the system.
HitPay provides a comprehensive user management system accessible directly from the HitPay dashboard under Settings > Staff.
HitPay provides a comprehensive user management system accessible directly from the HitPay dashboard under Settings > Staff.
You can also access the user management system from the HitPay app.
You have the ability to invite members of your team to access your HitPay account. New users can be invited via email, and it’s essential to assign a specific role and location to each new user.
Before designating a role to a team member, familiarize yourself with the list of actions each role is permitted or restricted from performing. For more details, refer to the list of permissions associated with each role.
Admins have access to all locations.
If you are using point of sale, you can assign users to specific locations. You can learn more about locations here.
Upon being invited to access HitPay as an Admin, Manager, or Cashier, the user will receive an email. By clicking “View Invitation,” the invited user will be directed to create a user account. The invitee can then click the “Accept” button to start accessing HitPay.
After a team member accepts their invitation, you maintain the flexibility to modify their role as necessary. You can access the option to adjust a team member’s role from your account’s user management settings. Click the edit icon next to their user account to make the desired changes.
At HitPay, securing account access is a shared responsibility between us and our SME partners. We enforce strict controls to ensure that only authorized personnel can access sensitive information:
By following these guidelines, we work together to maintain a secure and reliable access environment.