Payout Schedule
You can view a list of all of your payouts and the date that they are expected to be received in your bank account in the HitPay Dashboard under Payouts & Balances > Payouts.- Singapore
- Malaysia
- Philippines
- Indonesia
- Global (Cross-Border)
| Balance | Payment Methods Included | Frequency | Payout Done By |
|---|---|---|---|
| HitPay Balance | PayNow QR GrabPay GrabPay PayLater ShopeePay SPayLater ShopBack Pay Atome WeChatPay UPI QRPH QRIS PromptPay TrueMoney Rabbit LINE Pay PayCo KakaoPay LINEPay VietQR ZaloPay | T + 1 Calendar Day | HitPay |
| Card Balance | Cards (Visa, Mastercard, Amex, UnionPay, Apple Pay, Google Pay) | From T + 1 Business Day (Final payout schedule determined by Compliance on a case-by-case basis) | Stripe |
Minimum to pay out: SGD 1 (after deducting fees).
Payout Limits & Timing
Understanding when and how your funds are transferred is essential for managing your cash flow.Payout Limits
- First Payout Delay: For Card (Stripe) payments, the initial payout is held for 7–14 days following your first successful transaction for security verification.
- Minimum Payout: Limits vary by country of registration. Consult Stripe’s Minimum Payout Guide for details.
- Maximum Payout (Split Payouts): If a single payout exceeds network limits (e.g., FAST/PayNow limits), HitPay automatically splits the transfer into multiple smaller transactions to ensure successful delivery.
| Region | Payment Method | Maximum Payout Limit |
|---|---|---|
| Singapore | PayNow (FAST) | SGD 200,000 |
Split Payout Example: An SGD 450,000 PayNow balance will be automatically processed as two SGD 200,000 payouts and one SGD 50,000 payout. Each will appear as a separate entry in your dashboard.
Payout Timing (Card Balance)
For Card Balance payouts, you can view when your payout will be initiated once you have transactions. Navigate to Payouts & Balances > Payouts to see your upcoming payouts.
Payout Settings
Automatic Scheduling
You can customize how often funds from your HitPay Balance are transferred to your bank.- Navigate to Bank Payouts > HitPay Balance.
- Click the ”…” icon and select Settings.
- Select your preferred frequency: Daily, Weekly, or Monthly.
Bank Account Management
A default bank account is required to process payments.- Adding an Account: Navigate to
Settings>Bank Accounts>Add bank account. - Setting a Default: Tick the “Use in HitPay” checkbox for the preferred account. You may save multiple accounts, but only one can be set as the default payout destination.
- Requesting a Bank Account Change: Email [email protected] with:
- Account Name
- Account Number
- Bank Name
- Proof of bank account (passbook, online banking screenshot, bank certificate, or validated deposit slip showing account name, number, and bank name)
The bank account must be a business bank account (not personal), and the business name must be reflected in the bank account. Onfido verification is not required for bank account changes.
Viewing Payout Details
You can view detailed information about each payout, including all charges included in that payout.
Payout Breakdown Downloads
You can download a breakdown of your payouts for reconciliation purposes:
- HitPay Balance payouts: Download available
- Card Balance payouts: Download available
- Card (by Adyen) Balance: Download not available
To view payouts, go to Payouts & Balances > Payouts. Once you make transactions, you will see “Upcoming” card payouts, and your payout period will be shown in the info icon next to the Status.
Viewing Charges in a Payout
To see all charges associated with a specific payout:- Navigate to Payouts & Balances > Payouts
- Click on the specific payout to open its details
- View the “Charges included in this payout” section to see all transactions, including date, customer, amount, fees, payment method, and status
Viewing charges in a payout is only applicable to HitPay Balance payouts.
USD Payouts (Singapore Only)
Merchants in Singapore can receive USD directly by linking a Singapore-domiciled USD bank account.- Logic: USD transactions are credited to your USD account. All other currencies are converted to SGD and sent to your SGD account.
- Requirement: You must have a primary SGD bank account linked before adding a USD account.
USD Fee Schedule
| Fee Type | Rate |
|---|---|
| Transaction Fee | 5.65% + SGD 0.50 |
| Conversion Fee | 2% (Applicable only if currency conversion is required) |
| Payout Fee | Free ($0.00) |
Supported Bank Accounts by Country
Singapore
Singapore
- ABN AMRO BANK NV
- AMERICAN EXPRESS BANK LTD
- ANEXT BANK PTE. LTD.
- ANZ SINGAPORE
- BANGKOK BANK PUBLIC COMPANY
- BANK OF AMERICA
- BANK OF CHINA
- BANK OF INDIA
- BANK OF NEW ZEALAND
- BANK OF TOKYO-MITSUBISHI
- BNP PARIBAS
- CALYON
- CHINATRUST COMMERCIAL BANK CO., LTD
- CIMB BANK BERHAD
- CITIBANK NA
- CITIBANK SINGAPORE
- CITIC Bank International Ltd
- COMMERZBANK AG
- COMMERZBANK SG
- DBS Bank/POSB
- DEUTSCHE BANK
- DnB NOR Bank ASA
- FAR EASTERN BANK
- FIRST COMMERCIAL BANK
- HABIB BANK LIMITED
- HL BANK
- HONGKONG & SHANGHAI BANKING CORPORATION (HSBC)
- ICICI BANK
- INDIAN BANK
- INDIAN OVERSEAS BANK
- INTERNALTIONALE NEDERLANDEN BANK N.V.
- INTESA SANPAOLO S.p.A
- INTESABCI S.P.A.
- Industrial & Commercial Bank of China
- JP MORGAN CHASE BANK, N.A.
- KEB HANA BANK
- MALAYAN BANKING BERHAD
- MAYBANK SINGAPORE LIMITED
- MIZUHO CORPORATE BANK, LTD
- MOSCOW NARODNY BANK LIMITED
- NATIONAL AUSTRALIA BANK LTD
- NATIONAL BANK OF KUWAIT, SAK
- NORDEA BANK FINLAND PLC
- OVERSEA-CHINESE BANKING CORPORATION LTD
- PT. BANK NEGARA INDONESIA
- RHB BANK BERHAD
- SINGAPORE ISLAND BANK
- SKANDINAVISKA ENSKILDA BANKEN
- SOCIETE GENERALE
- STANDARD CHARTERED BANK
- STATE BANK OF INDIA
- SUMITOMO MITSUI BANKING CORPORATION
- SVENSKA HANDELSBANKEN AB (PUBL)
- SWISS BANK CORP
- THE BANK OF EAST ASIA
- THE BANK OF NOVA SCOTIA
- THE DAI-ICHI KANGYO BANK, LTD
- UCO BANK
- UNION DE BANQUES ARABES ET FRANCAISES
- UNITED OVERSEAS BANK LTD
- Wise Asia-Pacific Pte Ltd
Malaysia
Malaysia
- Affin Bank
- Affin Islamic Bank
- Agrobank
- Al-Rajhi Banking & Investment Corporation
- Alliance Bank
- AmBank
- AmBank Islamic
- BNP Paribas
- Bank Islam
- Bank Kerjasama Rakyat Malaysia
- Bank Muamalat
- Bank Simpanan Nasional
- Bank of America
- Bank of China
- Bank of Tokyo-Mitsubishi UFJ
- CIMB Bank
- CIMB Islamic Bank
- Citibank
- Deutsche Bank
- HSBC Amanah
- HSBC Bank
- Hong Leong Bank
- Hong Leong Islamic Bank
- Industrial & Commercial Bank of China (ICBC)
- JP Morgan Chase
- Kuwait Finance House
- Maybank
- Mizuho Bank
- OCBC Al-Amin Bank
- OCBC Bank
- Public Bank
- RHB Bank
- Standard Chartered Bank
- Sumitomo Mitsui Banking Corporation
- United Overseas Bank
Philippines
Philippines
- ALLBANK (A Thrift Bank), Inc.
- Al-Amanah Islamic Investment Bank
- Asia United Bank
- Australia and New Zealand Bank
- BANK OF FLORIDA INC.
- BANK OF MAKATI (A SAVINGS BANK), INC.
- BANKO, A SUBSIDIARY OF BPI
- BDO Network Bank
- BIÑAN RURAL BANK, INC.
- Banco De Oro Unibank, Inc.
- Bangko Kabayan, Inc. (A Private Development Bank)
- Bangko Mabuhay (A Rural Bank), Inc.
- Bangko Nuestra Señora Del Pilar, Inc. (A Rural Bank)
- Bangkok Bank Public Co., Ltd.
- Bank Of America, National Association
- Bank Of China
- Bank Of Commerce
- Bank Of The Philippine Islands
- CATHAY UNITED BANK CO., LTD. - MANILA BRANCH
- CIMB Bank Philippines Inc
- COOPERATIVE BANK OF QUEZON PROVINCE
- CTBC Bank (Philippines) Corp.
- Camalig Bank
- Cantilan Bank, Inc. (A Rural Bank)
- Cebuana Lhuillier Rural Bank, Inc.
- China Bank Savings
- China Banking Corporation
- Citibank N.A.
- Community Rural Bank of Romblon, Inc.
- Country Builders Bank, Inc. (A Rural Bank)
- DCPay Philippines, Inc.
- Deutsche Bank
- Development Bank of the Philippines
- Dumaguete City Development Bank, Inc.
- Dungganon Bank Inc.
- East West Rural Bank, Inc.
- East-West Banking Corporation
- Equicom Savings Bank, Inc.
- First Consolidated Bank Inc.
- Globe Gcash
- GoTyme Bank Corporation
- Guagua Rural Bank, Inc.
- HK and Shanghai Banking Corp.
- HSBC Savings Bank, Inc.
- ING Bank N.V.
- Industrial & Commercial Bank of China, Ltd
- Industrial Bank of Korea - Manila
- Innovative Bank, Inc. (A Rural Bank)
- JPMorgan Chase Bank
- KEB Hana Bank
- LAGUNA PRESTIGE BANKING CORPORATION (A RURAL BANK)
- LULU FINANCIAL SERVICES (PHILS), INC.- Participation Temporarily Deactivated
- Land Bank Of The Philippines
- MALARAYAT RURAL BANK, INC.
- MONEY MALL RURAL BANK, INC.
- MUFG Bank, Ltd
- MVSM BANK (A RURAL BANK SINCE 1953), INC.
- Malayan Bank
- Maya Bank, Inc.
- Maybank Philippines, Inc.
- Mega Intl Comml Bank Co. Ltd
- Metropolitan Bank and Trust Co
- Mizuho Bank, Ltd.
- NEW RURAL BANK OF SAN LEONARDO (NUEVA ECIJA), INC.
- PAYMONGO PAYMENTS, INC.
- Paymaya Philippines, Inc.
- Philippine Bank of Communications
- Philippine Business Bank
- Philippine National Bank
- Philippine Savings Bank
- Philippine Trust Company
- Philippine Veterans Bank
- Producers Savings Bank Corporation
- Queen City Development Bank, Inc.
- RBT BANK, INC. A RURAL BANK
- RURAL BANK OF BACOLOD CITY, INC.
- RURAL BANK OF BAUANG, INC.
- RURAL BANK OF LA PAZ, INC.
- RURAL BANK OF LEBAK (SULTAN KUDARAT), INCORPORATED
- RURAL BANK OF PORAC (PAMPANGA), INC.
- RURAL BANK OF ROSARIO (LA UNION), INC.
- RURAL BANK OF SAGAY, INC.
- RURAL BANK OF STA. IGNACIA, INC.
- Rang-Ay Bank, Inc. (A Rural Bank)
- Rizal Commercial Banking Corp.
- Robinsons Bank Corporation
- Rural Bank of Digos, Inc.
- Rural Bank of Montalban, Inc
- Seabank Philippines, Inc.
- Security Bank Corporation
- Shinhan Bank
- Sterling Bank Of Asia
- Sumimoto Mitsui Banking Corp
- TAYOCASH, INC.
- The Standard Chartered Bank
- Tonik Digital Bank, Inc.
- UNO BANK, INC.
- USSC MONEY SERVICES, INC.
- Union Bank of the Philippines
- Union Digital Bank
- United Overseas Bank Phils.
- Wealth Development Bank, Inc.
- Yuanta Savings Bank, Inc.
- ZYBI TECH, INC.
Indonesia
Indonesia
- BANK ALADIN SYARIAH
- BANK ALLO
- BANK ANZ INDONESIA
- BANK ARTHA GRAHA
- BANK BCA SYARIAH
- BANK BNI 46
- BANK BRI
- BANK BSI (BANK SYARIAH INDONESIA)
- BANK BTPN SYARIAH
- BANK BUKOPIN SYARIAH
- BANK BUMI ARTA
- BANK CAPITAL
- BANK CCB INDONESIA
- BANK CIMB NIAGA
- BANK COMMONWEALTH
- BANK CTBC INDONESIA
- BANK DANAMON INDONESIA
- BANK DBS INDONESIA
- BANK DIGITAL BCA
- BANK GANESHA
- BANK HSBC
- BANK IBK INDONESIA
- BANK ICBC
- BANK INA PERDANA
- BANK INDEX SELINDO
- BANK JABAR
- BANK JABAR BANTEN SYARIAH
- BANK JAGO
- BANK JASA JAKARTA
- BANK JATENG
- BANK JTRUST INDONESIA
- BANK KB BUKOPIN
- BANK KEB HANA
- BANK MANDIRI
- BANK MANDIRI TASPEN POS
- BANK MASPION INDONESIA
- BANK MAYAPADA INTERNATIONAL
- BANK MAYORA
- BANK MEGA
- BANK MESTIKA DHARMA
- BANK MNC INTERNASIONAL
- BANK MUAMALAT INDONESIA
- BANK MULTI ARTA SENTOSA
- BANK NATIONAL NOBU
- BANK NEO COMMERCE
- BANK OCBC NISP
- BANK OF INDIA INDONESIA
- BANK OKE INDONESIA
- BANK PANIN
- BANK PANIN DUBAI SYARIAH
- BANK PERMATA
- BANK PRIMA MASTER
- BANK QNB KESAWAN
- BANK RAYA INDONESIA
- BANK SAHABAT SAMPOERNA
- BANK SBI INDONESIA
- BANK SEABANK INDONESIA
- BANK SHINHAN INDONESIA
- BANK SINARMAS
- BANK STANDARD CHARTERED
- BANK SULSELBAR
- BANK SULUTGO
- BANK SUMUT
- BANK SYARIAH MEGA
- BANK UOB BUANA INDONESIA
- BANK VICTORIA INTERNASIONAL
- BANK VICTORIA SYARIAH
- BANK WOORI SAUDARA
- BII Maybank
- BPD ACEH
- BPD BALI
- BPD BANTEN
- BPD BENGKULU
- BPD DIY
- BPD DKI JAKARTA
- BPD JAMBI
- BPD KALBAR
- BPD KALSEL
- BPD KALTENG
- BPD KALTIMTARA
- BPD LAMPUNG
- BPD MALUKU
- BPD NUSA TENGGARA BARAT
- BPD PAPUA
- BPD RIAU
- BPD SULAWESI TENGAH
- BPD SULAWESI TENGGARA
- BPD SUMATERA BARAT/BANK NAGARI
- BPD SUMSEL BABEL
- Bank BCA
- Bank BTN
- Bank BTPN
- Bank Jatim
- Bank NTT
- CITIBANK
- MUFG BANK
- OVO
- THE BANK OF CHINA
Thailand
Thailand
- BANGKOK BANK PUBLIC COMPANY LTD. [002]
- BANK FOR AGRICULTURE AND AGRICULTURAL COOPERATIVES [034]
- BANK OF AMERICA, NATIONAL ASSOCIATION [027]
- BANK OF AYUDHYA PUBLIC COMPANY LTD. [025]
- BANK OF CHINA (THAI) PUBLIC COMPANY LIMITED [052]
- BNP PARIBAS [045]
- CIMB THAI BANK Public Company Limited [022]
- CITIBANK, N.A. [017]
- DEUTSCHE BANK AG. [032]
- EXPORT-IMPORT BANK OF THAILAND [035]
- GOVERNMENT HOUSING BANK [033]
- GOVERNMENT SAVINGS BANK [030]
- INDIAN OVERSEA BANK [029]
- INDUSTRIAL AND COMMERCIAL BANK OF CHINA (THAI) PUBLIC COMPANY LIMITED [070]
- ISLAMIC BANK OF THAILAND [066]
- JPMORGAN CHASE BANK, NATIONAL ASSOCIATION [008]
- KASIKORNBANK PUBLIC COMPANY LTD. [004]
- KIATNAKIN BANK PUBLIC COMPANY LIMITED [069]
- KRUNG THAI BANK PUBLIC COMPANY LTD. [006]
- LAND AND HOUSES BANK PUBLIC COMPANY LIMITED [073]
- MEGA INTERNATIONAL COMMERCIAL BANK PUBLIC COMPANY LIMITED [026]
- Mizuho Bank, Ltd. Bangkok Branch [039]
- OVER SEA-CHINESE BANKING CORPORATION LIMITED [009]
- RHB BANK BERHAD [023]
- SIAM COMMERCIAL BANK PUBLIC COMPANY LTD. [014]
- SMALL AND MEDIUM ENTERPRISE DEVELOPMENT BANK OF THAILAND [098]
- STANDARD CHARTERED BANK (THAI) PUBLIC COMPANY LIMITED [020]
- SUMITOMO MITSUI BANKING CORPORATION [018]
- SUMITOMO MITSUI TRUST BANK (THAI) PUBLIC COMPANY LIMITED [080]
- THANACHART BANK PUBLIC COMPANY LTD. [065]
- THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD. [031]
- THE THAI CREDIT RETAIL BANK PUBLIC COMPANY LIMITED [071]
- TISCO BANK PUBLIC COMPANY LIMITED [067]
- TMB BANK PUBLIC COMPANY LIMITED [011]
- UNITED OVERSEAS BANK (THAI) PUBLIC COMPANY LIMITED [024]
FAQs
Can I customize the payout frequency for HitPay payouts?
Can I customize the payout frequency for HitPay payouts?
Yes, you can customize the payout frequency for HitPay payouts. Refer to the Payout Settings section above for instructions.