Document Requirements
Australia
Required documents and verification process for businesses in Australia
Verifying an Australia-Registered Business
Businesses operating in Australia must complete ID verification and provide business documents to onboard with HitPay.
Verification Process
Identity Verification
The account representative must complete:
- Government-issued ID verification
- Selfie submission
ID verification is required after the bank account is successfully linked.
Document Verification
Please prepare and submit the following:
- Australian Business Number (ABN) – for all businesses
- Australian Company Number (ACN) – for companies
- Business Registration Document showing shareholder names
- Supporting documents proving ongoing business operations
If the account representative is not listed in the business registration profile:
- A signed Letter of Authorisation (LOA) from a company secretary or director
- Identification documents (e.g., passport with signature) of:
- The account representative
- The person signing the LOA
Additional documentation may be required depending on your business type, ownership, or activities.
Common Additional Requirements
- Complex ownership structures → Submit a detailed Beneficial Ownership Structure
- Shareholders with 25%+ ownership → Submit valid ID for each beneficial owner
- Regulated industries → Submit applicable licenses:
- Liquor: License issued by your state’s gaming authority (e.g., Liquor & Gaming NSW, VCGLR)
- Healthcare: Registration with AHPRA (Australian Health Practitioner Regulation Agency)
Make sure all uploaded documents are clear and unaltered to avoid onboarding delays.