Singapore
Required documents and verification process for businesses in Singapore
Verifying a Singapore-Registered Business
Businesses registered in Singapore can verify their HitPay account using one of the following methods:
Verification Methods
Using CorpPass (MyInfo Business)
The fastest way to verify your business is through CorpPass using MyInfo Business. This method automatically pulls your entity details from ACRA and completes the verification seamlessly.
Recommended for most Singapore-registered entities as it’s the fastest and most secure option.
Manual Verification
If CorpPass is not available, you can complete verification manually by providing the following:
- A valid ACRA Business Profile, or a similar document issued by a Singapore government authority
- ID verification via a secure link (sent separately by our team)
If the account representative is not listed in the ACRA Business Profile:
- A signed Letter of Authorization (LOA) from a company secretary or director
- Identification documents (with signature, e.g., passport) for:
- The account representative
- The person signing the LOA
Your verification link for ID submission will be sent securely by the HitPay team after receiving your initial documents.
Additional documents may be requested by our Compliance team depending on your business type.
Common Additional Requirements
Some businesses may need to provide extra documentation:
- Complex ownership structures → Submit a clear Beneficial Ownership Structure
- Regulated industries → Provide relevant licenses, such as:
- Ministry of Law registration (for dealers in precious stones and metals)
- Singapore Police Force liquor license (for alcohol-related businesses)
Failure to provide the correct supporting documents may delay onboarding.
Bank Account Requirements
- Companies and LLPs must use a corporate bank account to receive payouts.
- Sole Proprietorships, Partnerships, and LPs may use a personal bank account held in the name of the business owner(s) or partner(s).
Bank accounts must match the registered business or owner name.
Entity Types and Required Documents
| Entity Type | Required Documents |
|---|---|
| Business / Company / LP / LLP | ACRA Business Profile – see Sample Business Profile |
| Mosques / Madrasahs | Certification from MUIS or Document listing officers and members |
| Charities / IPCs | PDF from Charities Portal showing: - Governing Board Members - Trustees - Key Officers |
| Cooperative Societies / Mutual Orgs | One of the following: - Registration Certificate - List of key officers (President, Secretary, Treasurer) |
| Societies | Document listing members and their roles (President, Secretary, Treasurer) Can be a screenshot or PDF from the MHA Registry page |
Ensure documents are clear, complete, and up-to-date to avoid verification delays.