Overview

This page provides detailed information about payout cycles and methods available through HitPay. Understanding how payouts work is essential for managing your funds efficiently and maintaining a smooth financial flow.

Payouts

Payout Cycle

The payout cycle refers to the frequency at which funds accumulated in your HitPay account are transferred to your designated payout method.

Adding Your Bank Account Information

Payouts can only be done to one bank account, which is the default bank account. Your bank account details can be found at Settings > Bank Accounts. You can add another bank account here and make it your default; at any point, you can only have one default bank account. You can make a bank account default by checking the option “Use in HitPay” under the bank details.

Payouts by Country

In order for your business to receive funds, HitPay makes automatic payouts to your bank account.

When you start processing live payments from your customers with HitPay, you will receive the corresponding payouts to your bank account according to the schedule provided below.

You can view a list of all of your payouts and the date that they are expected to be received in your bank account in the HitPay Dashboard under Sales and Reports > Bank Payouts.

Select your country to view payout details and schedules:

  • Singapore

  • Malaysia

  • Philippines

WalletPayment Methods IncludedFrequencyPayout Done By
HitPay WalletPayNow QR
GrabPay
PayLater by Grab
ShopBack
Shopee Pay
Atome
FavePay
T + 1 Calendar DayHitPay
Card BalanceAll Cards
AliPay
T + 1 Business DayStripe
Minimum to pay out: SGD 1 (after deducting fees).

Changing Payout Schedule for HitPay Payouts

You can customize the payout schedule for funds accumulated in the HitPay Wallet. Follow these steps:

  • Navigate to Sales & Reports > HitPay Balance.
  • Click on Available to Pay Out.
  • Choose the desired automatic processing frequency: daily, weekly, or monthly.

Please note that the automatic payout schedule applies only to HitPay Balance Payouts. Card Balance Payouts are processed automatically by Stripe based on the standard payout schedule.

USD Payouts in Singapore

You can add a USD bank account under Settings > Bank Accounts. When you add a USD bank account, all USD payments will be automatically credited to the linked USD bank account. Non-USD payments will be converted to SGD as usual and paid out to the designated SGD account. Before adding a USD bank account, you must have at least one SGD account set up. Payment fees 4.85% + SGD $0.5 and no charges on payout.

FAQs

Have questions about payouts? Check out these frequently asked questions: