Documentation Index
Fetch the complete documentation index at: https://docs.hitpayapp.com/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Cross-border payments refer to transactions where the payer and the recipient are in different countries. This functionality enables you to expand your market reach by accepting payments from customers in various countries using their local payment methods. For instance, your business based in Singapore can accept payments from a customer in the Philippines using the QRPH payment method. HitPay also supports virtual account collection in 13 currencies: SGD, AUD, CAD, CHF, CNH/CNY, EUR, GBP, HKD, JPY, NOK, NZD, SEK, USD.
List of Cross-Border Methods
These cross-border payment methods are available for all onboarded businesses.| Payment Method | Popular In | Customers Pay In | Online Payments? | In-person Payments? (QR) |
|---|---|---|---|---|
| PayNow | Singapore | SGD | ✓ | ✓ |
| UPI | India | SGD | ✓ | ✓ |
| WeChat Pay | China | SGD / MYR | ✓ | ✓ |
| Touch ‘n Go | Malaysia | MYR | ✓ | ✕ |
| DuitNow | Malaysia | MYR | ✓ | ✓ |
| QRPH | Philippines | PHP | ✓ | ✓ |
| VietQR / ZaloPay | Vietnam | VND | ✓ | ✓ |
| PromptPay | Thailand | THB | ✓ | ✓ |
| TrueMoney | Thailand | THB | ✓ | ✓ |
| LINE Pay | Thailand | THB | ✓ | ✕ |
| QRIS | Indonesia | IDR | ✓ | ✓ |
| PayCo | South Korea | KRW | ✓ | ✕ |
| KakaoPay | South Korea | KRW | ✓ | ✕ |
| NaverPay | South Korea | KRW | ✓ | ✕ |
Enabling Cross-Border Payment Methods
To set up cross border payment methods on HitPay, follow these steps:Complete the Onboarding
- Navigate to Settings > Payment Methods.
- Click Connect on the desired payment method and enter the required information.
Once your request has been submitted, our partner providers will review your requests within 3-5 business days.
Enable the Payment Methods in Sales Channel
- Navigate to Integrations.
- Go to the Available tab and select the integration you need, or edit an existing one from the Active tab.
- Select the payment methods that you would like to activate for the selected sales channel or integration.
- Click Save to save your changes.
Accepting Cross-Border Payments
Online Payments
- Create payment link with charge currency supported by the cross border payment method (e.g. SGD for PayNow). Customers will pay in this currency.
- Customers will see cross border payment method option.
- Customer makes payment.
- You receive payments in your HitPay wallet.
In-Person Payments
In-person cross-border payments are powered by HitPay Borderless QR. You always charge in your home currency — HitPay handles the conversion automatically.- Open the HitPay POS app and enter the price in your home currency.
- Select Borderless QR payment method.
- Select the customer’s preferred cross-border payment method.
- HitPay converts the amount to the customer’s local currency using real-time exchange rates.
- Customer scans and pays using their local payment app.
- You receive the payout in your home currency.
Online Store Payments
The Multi-Currency Converter lets your HitPay online store display prices in your customers’ local currencies, improving the shopping experience for international buyers. Navigate to Online Store > Settings > Store Settings > Multi-Currency Converter to configure your currencies.
- Automatic FX rates — HitPay fetches live rates from partnered providers, with an optional percentage markup on top.
- Manual (fixed) rates — Set your own exchange rate for full pricing control.
- Default currency by location — Automatically show prices in the customer’s local currency based on their country. Customers can also switch currencies manually from the store header.
