Overview
Explore the different type of terminals and how to connect them to your HitPay POS App
Types of Card Readers
BBPOS WisePad 3
Compact mobile bluetooth reader that requires pairing with the HitPay app.
HitPay M2
Compact mobile bluetooth reader that requires pairing with the HitPay app.
FlexiPOS
Smart reader that can be set up as a standalone or paired to HitPay app / your custom POS app.
Tap to Pay on Android
Accept contactless transactions using a compatible Android devices (only available in select countries).
Tap to Pay on iPhone
Accept contactless transactions using a compatible iOS device (only available in select countries).
Availability
| Country | FlexiPOS | BBPOS WisePad 3 | HitPay M2 | Tap to Pay on Android | Tap to Pay on iPhone |
|---|---|---|---|---|---|
| Australia | ✓ | ✓ | ✕ | ✓ | ✓ |
| Canada | ✓ | ✓ | ✕ | ✓ | ✓ |
| Malaysia | ✓ | ✓ | ✕ | ✓ | ✓ |
| New Zealand | ✓ | ✓ | ✕ | ✓ | ✓ |
| Singapore | ✓ | ✓ | ✕ | ✓ | ✕ |
| United Kingdom | ✓ | ✓ | ✕ | ✓ | ✓ |
| United States | ✓ | ✓ | ✓ | ✓ | ✓ |
Recommended Setup Configurations
These configurations are designed to help you decide on the best options to maximize the effectiveness of HitPay’s POS and payment systems.
iPad + WisePAD 3 for Retail Countertops
| Setup | WisePAD 3 connected to an iPad. |
| Use Case | Ideal for retail countertops where full features of the POS app are needed. |
| Pros | Full-featured POS application enhances user experience and functionality. |
| Independence from Wi-Fi through the use of a 5G-enabled iPad, ensuring continuous connectivity. | |
| Limitations | Bluetooth connectivity may drop, particularly if the app is idle for extended periods. |
Mobile App + WisePAD 3 for Mobility
| Setup | Mobile app on iOS or Android device connected to WisePAD 3. |
| Use Case | Best for mobility use cases like pop-up stores or roaming sales staff. |
| Pros | Portable and easy to carry, enabling sales staff to bring the checkout process directly to the customer. |
| Allows staff to use their own devices (BYOD), reducing the need for dedicated hardware. | |
| Limitations | Bluetooth connectivity may drop, particularly if the app is idle for extended periods. |
Tap to Pay for In-Person Payments
| Setup | Mobile device with NFC capability used for contactless payments. |
| Use Case | Ideal for merchants needing mobility and simplicity in transaction settings, not suited for fixed countertop setups. |
| Pros | Highly mobile and flexible, enabling payments to be taken anywhere. |
| Portable and easy to carry, enabling sales staff to bring the checkout process directly to the customer. | |
| Limitations | Limited to contactless payments, excluding swipe, dip, or insert methods. |
| May require reconnection each time the app is closed and reopened. | |
| Compatibility issues with devices not supporting NFC or specific contactless payment protocols. For full compatibility refer to this link. |
FlexiPOS Standalone
| Setup | FlexiPOS used independently as a card reader. |
| Use Case | Ideal for businesses using HitPay purely for card reading purposes, without the need for additional POS software integrations. |
| Pros | Dedicated device that operates independently without the need for pairing with an app, simplifying the setup and use. |
| Provides a stable connection, ensuring reliable card reading and processing. | |
| Able to connect to HitPay Wi-fi Printers | |
| Limitations | Requires a stable Wi-Fi connection to process transactions. |
| Lacks support for HitPay Bluetooth Printers. |
Purchasing a Terminal
Merchants based in Singapore & Malaysia can conveniently order a terminal directly from the HitPay Online Store which will be fulfilled directly by our HitPay team. Merchants in other countries can order from the dashboard. The terminals ordered from the HitPay dashboard will be fulfilled by our payment provider, Stripe.
| Country | Where to purchase? |
|---|---|
| Australia | Hitpay Dashboard |
| Canada | Hitpay Dashboard |
| Malaysia | MY Terminal Store |
| New Zealand | Hitpay Dashboard |
| Singapore | SG Terminal Store |
| United Kingdom | Hitpay Dashboard |
| United States | Hitpay Dashboard |
Important Information Regarding Terminal Orders and Usage
- Terminals will only work with verified HitPay account with activated Card payment method
- Please ensure your HitPay business account is fully set up before placing a terminal order. The HitPay team also strongly recommends using your registered email address when placing a terminal order as we conduct account check for each order. Failure to use your registered email address may result to longer fulfillment time for your order.
- Terminal orders, once shipped, are nonrefundable
- Terminal orders are nonrefundable once shipped. HitPay Merchants must ensure that all account requirements are met before placing an order. Refund requests due to account issues, unfortunately, cannot be entertained.
FAQs
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