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Overview

This section covers various aspects of managing products on HitPay’s Web Dashboard. Whether you’re adding individual products or importing products in bulk, we’ve got you covered with easy-to-follow instructions.

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Products

Adding products on HitPay is a straightforward process that allows you to sell your products on your online store. You have the option to add products one by one or by using the bulk upload option to streamline the process. This way, you can have your products ready for sale in no time. This guide will walk you through everything you need to know about products and the step-by-step process of adding products on into your online store. Products

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Adding Individual Products

From the web dashboard, navigate to Products > Products, click on the Add Products button to access the Add Product page. You have the option to add:
  • Product images
  • Multiple product categories to enhance customer navigation
  • Product variants such as size or colour
  • Inventory status to add an order limit for a product and create urgency
Complete the required product fields and click the Publish button when done.

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Product Variations

You can add unlimited variations to each of your products on HitPay. Variations can include size, color, material or any other custom variation. Product Variants You can add variants by toggling Enable Variants while creating a product or in the Edit Product page which can be accessed by navigating to Products > Products and clicking on the product you’d like to edit. Click on Size, Color, or Material to add variants. Note that these are placeholders and you can add your own type of variant
You can click on the “Others” button to add your own custom variant type
You can set different prices for different variants of the same product. Hit the Publish or Save button after adding your product variations and other product details. Featured Product option allows highlighting specific products that can be promoted easily on your online store. Enabling the featured product option for different products in Hitpay turns all of your featured products to show every where at first. To make a product as a featured product:
  • Navigate to the Create/Edit Products page and enable the Featured Products checkmark.
  • Click Publish/Save to save your changes.

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Product on Sale

Encourage purchases by visibly demonstrating the savings customers will enjoy on sale items. To showcase your products on sale and display price comparisons:
  • Navigate to the Create/Edit Products page.
  • Activate the On Sale option to signal that the product is offered at a discounted rate.
  • Input the Price Before Discount, ensuring it is set higher than the selling price.
  • Specify the Selling Price to indicate the current sale price of the product.
  • The system will automatically display the price before discount with a strikethrough next to the selling price on your online store, allowing customers to easily see the price comparison and savings.

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Shipping or Pickup Required

To ensure customers can choose a delivery method at checkout, leave the ‘Shipping or Pickup Required’ option enabled to mark your products as either shippable or available for pickup. If the product is a service or digital product that doesn’t require delivery, disable this option. If you’re using weight-based shipping calculations, be sure to specify the product weight.
  • Navigate to the Create/Edit Products page.
  • Toggle the Shipping or Pickup is Required option to enable this feature.
  • If enabled, a new option for Product Weight will be added at the product level and variant level, allowing you to specify the weight. This weight will be used to calculate shipping costs during the checkout process.
  • Click Publish/Save to save your changes.

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Adding Products in Bulk

This feature is only available from the web dashboard
 You also have the option of adding products in bulk into HitPay via the Web Dashboard, you can import products directly from Shopify, Shopee and Lazada or use CSV to bulk add and edit products. To add products in bulk, navigate to Products > Products on the HitPay dashboard and click on Add Products In Bulk You can also download the CSV product template from the Bulk Upload Popup to understand the needed CSV file structure better. Understanding the CSV File Structure:
  • Handles Handles are unique names for each product and cannot contain spaces. You can use handles to update existing products or add product variants. While handles are not required, if you don't provide one, the system will automatically generate one based on your product name. If you need to find the handle to update existing products, you can export your current products to retrieve it.
  • Products with Variants For products with variants, the CSV file structure is: The first row with the same product handle represents the main product. Variant names should be placed on the main product row under designated columns such as "Variant1 Name," "Variant2 Name," and so forth. The subsequent rows pertain to the product variants, and each row should include the corresponding variant values under columns "Variant1 Value," "Variant2 Value," and so on.
  • Main Product Vs Product Variants The columns "Name," "SKU," "Description," "Publish," "Manage Inventory," and "Category" are specific to the core product and should be left blank in the CSV file for variant rows. These columns do not apply to variant entries.
Add your product details in the file template and upload the completed product file. Your products will be published within minutes and you'll receive an email notification upon successful upload.

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Adding Products in Bulk from Shopify, Shopee and Lazada

Easily bring in your products from Shopify, Shopee, and Lazada. This import process is a one-time action and doesn't involve ongoing inventory synchronization. Any modifications to the product or inventory in HitPay or the external platform will not reflect in the other platform.
To import products from Shopify, follow these steps:
  • In your Shopify account, follow their guidelines to export your products.
  • On your HitPay dashboard, navigate to Products > Products and click on Add Products In Bulk.
  • Choose Shopify as the source and upload the previously downloaded CSV file.
  • Click on Save.
  • You will be notified by email when your Shopify products are imported into HitPay. If there are any issues with your file, the email notification will provide an explanation.

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Open Amount Products

You can add Open Amount products to your online store. These products let customers enter the amount they want to pay at checkout—ideal for businesses that accept donations, offer services with variable pricing, or sell products where pricing is flexible. Unlike fixed-price products, Open Amount products offer more freedom for your customers while still benefiting from inventory tracking and product reporting.

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Common Use Cases

Open Amount products are especially useful for:
  • Donations: Perfect for non-profits or fundraisers collecting contributions online.
  • Custom Services: Great for consultations, coaching, or creative work where pricing depends on the service.
  • Digital Content: Artists or creators can let buyers choose how much to pay for downloads or exclusive content.
  • Workshops & Events: Offer flexible pricing tiers for classes or events with sliding scale contributions.
  • Variable Charges: Businesses that need to collect different amounts (e.g. vendors paying for different booth sizes via a single link).

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How to Create an Open Amount Product

  1. Go to Products: Navigate to the Products section in your HitPay dashboard.
  2. Create or Edit a Product:
    • Add a new product or edit an existing one.
    • Select the Open Amount option.
  3. Save the Product: The open amount product will now appear in your storefront.
  4. Customer Checkout:
    • Customers will see a field to enter their desired amount before checkout.

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Customize Button Label and Admin Fee

You can further tailor the experience:

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Performing Bulk Actions

HitPay’s Web Dashboard empowers you wth the ability to perform bulk actions on multiple products at a time. You have the ability to perform these actions:
  • Publish products
  • Unpublish products
  • Delete products
To perform bulk actions, navigate to Products > Products on the HitPay dashboard, mark the products you’d like to edit by clicking on the checkbox right next to the product names and click the More actions button on the top left corner of the products list to open a dropdown menu of the possible actions.

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Inventory Management

To keep track of an item’s inventory, HitPay offers an intuitive inventory tracking feature that can be enabled by going to the Create/Edit Products page and turning on the Manage Inventory toggle
  • After enabling inventory management for a product, you can update the Available Quantity to store the product’s inventory.
(Optional) You can also set a low quantity alert. You will receive an email if the product’s quantity reaches the set quantity.
  • Continue Selling When Out of Stock: Sometimes a product might be marked out of stock but you would like to continue selling anyway, simply check the Continue selling when out of stock checkmark.

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One Page Checkout

The One Page Checkout feature lets customers view product details, choose options like variations or quantities, and complete their purchase on a single page. It eliminates multiple steps like cart review and separate checkout screens, making the process faster and simpler. This feature is ideal for:
  • Single-product purchases
  • Digital products or services
  • Direct product links from social media or messaging apps
To enable it, you can generate a unique link with the query ?express_checkout=true, which takes customers straight to the one-page experience without showing other online shop pages.

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Benefits

  • Faster checkout for better conversions
  • Reduced drop-offs from fewer steps
  • Ideal for mobile and social sharing
You can share the One Page Checkout link across platforms like Instagram, WhatsApp or email to simplify the customer journey.

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How to Generate the One Page Checkout Link

To create the express checkout experience:
  1. Go to a Specific Product: Navigate to your product in the dashboard.
  2. Click on Share: Click the Share button.
  3. Copy the Express Checkout Link: Copy the link with ?express_checkout=true appended.
  4. Share the Link with Customers: Distribute the link via your preferred channels (e.g. Instagram, WhatsApp or email).