Devices
All-in-One (DX4000)
Instructions on how to set up and use the All-in-One terminal with HitPay.
All-in-One (DX4000) Terminal is only available in Philippines.
Overview
The HitPay DX4000 is a portable, standalone, all-in-one POS terminal with:- Built-in card payments (insert or tap contactless card)
- Integrated receipt printing
- Wi-Fi/Mobile Hotspot connectivity support
Steps to get your All-in-One Terminal
- Sign up for a HitPay account.
- Complete your KYC and get approved.
- Purchase the terminal.
- We will enable Cards (Terminal users only) payment method for you. Contact Sales if it is not enabled.
- In your HitPay Dashboard: Payment Methods > Select “Turn On” for “Cards (Terminal users only).
- Complete the onboarding form for Cards (Terminal users only).
- Once your onboarding is successful, your terminal will be shipped to you — you’re ready to go!
Steps to Set Up
- Use the provided cable to charge.
- Power on the device (left-side button).
- On the Homepage: Settings > Enter passcode “350000” > Select Network & Internet > Select Wi-Fi > Connect
- Open HitPay App > Log in > Type a charge amount on the keypad > Select “Charge” > You should see “Card Terminal” as Connected
- You’re good to go!
Please do not use the Cybersource App as any transactions that go through it will not be recorded in HitPay.
Steps to Accept a Payment
To accept payment, follow these steps below :- Complete the setup steps above.
- Open the HitPay app and log in.
- Enter the amount and tap Charge. (Optional) Add invoice number, remarks, or description.
- Choose Card Terminal as the payment method.
- Tap or insert the customer’s card. Wait for success confirmation on the HitPay App.
Specifications
| Feature | Description |
|---|---|
| Processor | Quad-core ARM Cortex A53, 1.3GHz with a dedicated security processor |
| Memory | 8GB Flash and 1GB RAM (expandable via MicroSD card slot) |
| Display | 5-inch color touchscreen with 854 x 480 resolution |
| Card Readers | Magnetic stripe reader (ISO 1/2/3), smart card reader (EMV L1 & ISO7816), NFC/contactless reader (EMV Contactless L1 3.1 compliant) |
| Connectivity | Wi-Fi, Bluetooth 4.2, optional 4G, 3G, and GPRS |
| Printer | Integrated thermal printer with 40mm diameter |
| Battery | 2200mAh Li-ion battery (15.8Wh) – portable version |
| Security | PCI PTS v6 certified |
| Operating System | Android 10 |
Troubleshooting Wi-Fi Connection
Reader is unable to connect
To check connectivity, go to the Device homepage, then select “Settings”, enter passcode “3500000”, choose “Network”, choose “Wifi” and connect to your Wi-Fi network.- Make sure the Wi-Fi network is connected and has internet access.
- The signal strength is good.