Quick Collect Kiosk

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Overview

The Quick Collect Kiosk Mode allows merchants to convert their HitPay POS device or tablet into a self-service payment terminal. This is ideal for charities, fundraising events, and community organizations, enabling donors to contribute seamlessly.

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Value Proposition

• No Monthly Fees or Setup Costs: Start accepting donations without worrying about recurring charges or upfront expenses.

• Integrated Payments Processing : Seamlessly accept a variety of payment methods, ensuring a smooth donation process for all contributors.

• Customisable Options: Tailor the experience for your donors by setting predefined donation amounts and also customising your logo & brand.

• Donor Information Collection : Gather customisable details effortlessly for future engagement or record-keeping.

• Centralised Transaction Reports : Monitor and manage transactions across multiple kiosks from a single platform, streamlining your operations.

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How to set up the donation kiosk?

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DIY Setup (Devie/Tablet running HitPay app with HitPay Terminal)

Setup :

• If you haven’t purchased a HitPay terminal, please purchase from the Hitpay terminal store. Learn more here
• Prepare an a supported tablet and download the HitPay app. Click here to see details.
• Log in to your HitPay account on the app.
• Navigate to Settings > Quick Collect Kiosk and configure your settings
• Enter the Quick Collect mode by clicking the side menu > Mode > Quick Collect

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HitPay Terminal with HitPay App Installed

Setup :

• If you haven’t purchased a HitPay Terminal, please purchase from the Hitpay terminal store. Learn more here
• Log in to your HitPay account on the app.
• Navigate to Settings > Quick Collect Kiosk and configure your settings
• Enter the Quick Collect mode by clicking the side menu > Mode > Quick Collect

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How to customise the display?

You can customize the Quick Collect Kiosk display via the HitPay POS app. Customization Options include :

• Identifier (This will be displayed in the “remark” column of your transaction details)
• Business Photo
• Welcome Message - A short message to greet donors (e.g., “Donate to ABC Charity”).
• Thank You Message – A message displayed after a successful donation (e.g., “Thank you for your support!”).

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How to change the preset amounts ?

1. Open the HitPay POS app.
2. Go to Settings > Hardware > Quick Collect Kiosk.
3. Tap “Amount Settings”.
4. Choose up to 4 preset donation amounts (e.g., $10,$20, $50,$100).
5. Toggle “Allow Custom Amount” if you want donors to enter their own amount.
6. Tap Save to apply the changes.

If custom amount is enabled, donors will see a “Custom” button to enter a specific amount.

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How can I collect customer information / additional information ?

How to Enable Customer Information Collection

1. Open the HitPay POS app.
2. Go to Settings > Hardware > Quick Collect Kiosk.
3. Tap “Checkout Settings”.
4. Enable: Collect customer information.
5. Tap Save to apply the changes.

How to Enable Additional Order Information Collection

1. Open the HitPay POS app.
2. Go to Settings > Hardware > Quick Collect Kiosk.
3. Tap “Checkout Settings”.
4. Enable: Collect additional information.
5. Tap Save to apply the changes.

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How will the Quick Collect mode work for end-customers?

Select a Donation Amount

• Donors choose a preset amount (e.g., $10,$20, $50,$100).
• If custom amount is enabled, they can enter any amount manually.

Choose a Payment Method

• If a default payment method is set, the donation will proceed directly to payment.
• If not, donors will see a list of available payment methods (excluding Cash, Scan to Pay, Payment Links, and Card).

Complete Payment

• The donor completes the payment using the selected method.
• Once successful, the Thank You Message is displayed.

Receipt & Redirection

• Donors can scan the QR “Receipt” to receive a digital receipt.
• If no action is taken, the screen will automatically return to the donation page after 1 minute 30 seconds.

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FAQs