Account Setup

Before you begin integrating HitPay payments into your WordPress store, you need to set up your HitPay account and ensure some prerequisites are met:

  1. If you haven’t already, create an account on HitPay.
  2. Ensure that you have the necessary payment methods activated in your HitPay account.
  3. Make sure the payment methods you want to offer are enabled in your WordPress sales channel.


The HitPay Payment Gateway for GiveWP allows merchants to accept donations through various payment methods including PayNow QR, Cards, Apple Pay, Google Pay, WeChatPay, AliPay, and GrabPay. This plugin interfaces with HitPay, a third-party payment gateway, to process these payments efficiently.

Merchants must first create an account with HitPay and choose their desired payment options via the HitPay dashboard. API keys and Salt values must be retrieved from the HitPay Web Dashboard under Settings > Payment Gateway > API Keys.

There are no monthly, setup, admin, or hidden service fees, as merchants pay only per transaction.


  1. Navigate to the ‘Add New’ in the plugins dashboard.
  2. Navigate to the ‘Upload’ area.
  3. Download the latest zip file from here:
  4. Select from your computer.
  5. Click ‘Install Now’.
  6. Activate the plugin in the Plugin dashboard.

Using FTP

  1. Download
  2. Extract the directory to your computer.
  3. Upload the directory to the /wp-content/plugins/ directory.
  4. Activate the plugin in the Plugin dashboard.



Access Donations Settings

Go to Donations settings.


Select Payment Gateways

Select the “Payment Gateways” tab.


Activate Payment Method

Activate the payment method (if inactive) in the Option-Based Form Editor by ticking the Enabled checkbox field.


Set Display Name

Set the name you wish to show your users on Checkout (for example: “Creditcard or PayNow”).


Configure HitPay Gateway

Click the link ‘HitPay Payment Gateway’ under the tabs. Copy and paste the API keys and Salt values from the HitPay settings.


Save Changes

Click “Save Changes”.


Select Payment Methods in HitPay

Navigate back to the HitPay dashboard, go to “Plugin Integration” > “Create New Integration” > “WooCommerce Plugin,” and select your payment methods.



Navigate to Donation Page

Direct donors to the donation page on your website.


Select Donation Amount

Donors choose their donation amount and select their preferred payment method.


Complete Payment

Donors complete their payment using their selected method.



Log in to Admin Panel

Log in to your admin panel to manage donations.


Navigate to Donations

Navigate to Donations ⇒ Donations.


Edit Donation Details

Click the edit link to navigate to the Donation Payment Details page.


Process Refund

If the donation is paid via ‘HitPay Payment Gateway’, then the ‘Refund via HitPay Payment Gateway’ button will be displayed. Click this button to process the refund.


Confirm Refund

Confirm the refund details which will be added to the donation payment note. Note that only one refund is allowed per transaction.