HitPay Advanced Receipt Printer

HitPay Advanced printer works with the following HitPay POS set up :

HitPay app on iOS
HitPay app on Android
FlexiPOS & WisePOS E standalone terminals

It supports the following paper receipt dimensions:

Paper width: 80mm
Paper roll diameter: 80mm max

How to connect your Advanced Receipt Printer?

Part 1 : Connect your HitPay POS to a Wi-Fi network

Here’s how you can connect HitPay POS to Wi-Fi

For HitPay app on Android / iOS, ensure that your device is connected to shared wifi network.
For HitPay app in Standalone Terminal, go to Settings > Check Reader Settings > Enter PIN : 07139 > Select Network.

The wi-fi printer CAN ONLY be connected to a 2.4 GHz network. Please ensure that the wi-fi you are currently connected to supports 2.4 GHz.

If your network has both 2.4 GHz and 5 GHz Wi-Fi, connect to the 2.4 GHz network.

Part 2 : Connect the HitPay Advanced Receipt Printer to the same Wi-Fi network

Download the “Print Genius” app from appstore / playstore to help configure Wi-Fi network of the printer

Download Print Genius on iOS

Download Print Genius on Android

Select Set Wifi (Via Bluetooth)
The app will discover the printers in the area. Please select the HitPay printer (CN811-UWB)
Enter the Wi-fi Name & Wi-fi password that is already used by the HitPay POS/Terinal & click “Set Wifi”.
On click “Set success” click close.
After setting is successful, restart the printer by switching the power button. Please restart the printer so that printer can be connected to new wifi.
To check whether the printer is successfully connected to the new Wi-Fi, please generate a “Diagnostic Test” print. This can be done by double tapping the “Feed” button OR holding the “Feed” button while turning the printer on. If the printer is succesfully connected, you will be able to see the “[Current WiFi]” section in the slip below the bluetooth section. Please refer to the image below :

If the diagnostic / self-test page does not show IP address under [Current WiFi], the printer has not been assigned an IP address and is not connected to the router.

Part 3 : Connect your HitPay POS to the Advanced Receipt Printer (WifI)

Go to HitPay app on the POS / Terminal, Navigate to Settings > Hardware > Printer
Select “Add device”
Enter printer name and select ” HitPay Advanced Receipt Printer”. For the connection type, select “Wifi”.
Click on “Discover Printer” and select the printer that is discovered within the same network.
Select how this printer is going to be used for : Customer receipts, Order tickets, or Both.
To test whether printer is connected successfully, you can click on “Test print”. If printing is successful, click “Save”.